FAQ

Got questions?

Simply make a note of the item on the order notes field on the checkout page and proceed with submitting your order. 

Enter your additional items in this area when you checkout:

  1. Next day delivery vs delivery delays from other stores.
  2. Convenience! No fighting for parking spots, having to standing in line, or searching through a large store – we do it all for you.
  3. Shop with any credit card
  4. Support students in need of work  and a local Vancouver initiative

LineHopper is not affiliated to or associated with any in store pricing policies, promotions or sales. Our prices are reflective of the quality of service we provide including individual item inspection, packing and delivery. 

  • Order up to 20 items for $9.95 
  • There is an additional fee of $5.95 if you order more than 20 items
  • There is a 2.5% payment processing charge (we pay this directly to our payment processor)

You can pick as soon as next day deliver or another day that works better for you. We do our very best to meet the specified window requested, and ensure that we do our very best to communicate with each and every customer, as well as be on time.

Currently, we deliver to Vancouver, Richmond, and Delta, but we’re expanding to new cities soon so join our mailing list below for regular updates.

You will receive a refund for that item, no questions asked. We want you to be happy! 

 

Your order will be packed and delivered by a screened and trained student. There are a few things we do to ensure the safety of shoppers who handle the deliveries:

  • All shoppers are provided with a mask and a bottle of hand sanitizer
  • All shoppers follow a careful process of preparation both before they enter the stores and when they exit.